Dear Dediserve users,
We will be carrying out essential maintenance on our cloud server platform (ONAPP) on Thursday 7th December at 22:00,
We anticipate this work should last no longer than 4 hours and during this time servers may come offline
We apologize for any inconvenience caused by this maintenance. If you have any further questions or concerns regarding this work, please contact the Support team or your Account Manager.
Hello,
We are writing to confirm that we will be carrying out emergency maintenance on our firewall infrastructure at our London facility.
Our Senior Technical Team will be performing this maintenance out of hours. This work will result in all services being considered 'at risk' during the maintenance window.
--When will the work be carried out?--
This maintenance is scheduled for between 09/11/2023 at 11PM and 10/11/2023 at 2AM GMT.
-- Who will be completing the work? --
This work will be carried out by our Senior Technical Team.
-- Will I experience downtime? --
The maintenance is being carried out on high-availability infrastructure, meaning we are able to mitigate much of the risk of downtime during the maintenance window, however, please be prepared that your services will be considered 'at risk' during the suggested times.
We apologize for any inconvenience caused by this maintenance. If you have any further questions or concerns regarding this work, please contact the Support team or your Account Manager.
Kind regards,
The Dediserve Team