London 2 - Hypervisor 3 Essential maintenance

Scheduled on 23/06/2018 05:30:00 Status Scheduled Estimated finish 23/06/2018 06:00:00

Dear Dediserve users,

Please be aware that at 5.30am Saturday 23rd June we will be performing essential maintenance and upgrades to Hypervisor 3 in our London 2 cloud. During which we will need to reboot the system to apply changes, the service should be available within 15 minutes, but we have planned 30 minutes to account for any issues.

If you have received this ticket then you have virtual machines that may be affected by these works. You do not need to do anything, your virtual machines will be gracefully shut down and restarted during the course of the maintenance window.

If you have any questions, please let us know.

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Toronto - Essential maintenance

Scheduled on 23/06/2017 00:00:00 Status Scheduled Estimated finish 23/06/2018 01:30:00

Dear Dediserve users,

On Saturday the 23rd June the Datacenter provider at Toronto, Canada will be performing essential maintenance on its core routers, this will mean roughly 15 minutes downtime between midnight and 1.30am Eastern Time. You do not need to do anything, your virtual machines will continue to function, only the external connection will be temporarily unavailable.

Apologies for the inconvenience, if you have any questions please let us know.

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London 2 - HV1 and HV3 essential maintenance

Scheduled on 30/05/2018 16:30:00 Status Completed Maintenance Estimated finish 30/05/2018 17:30:00

Dear Dediserve users,

Please be aware that at 4.30pm GMT (5.30pm BST) we will be performing essential maintenance on 2 Hypervisors in London 2, namely HV1 and HV3. The work has an assigned window of 1 hour, but we expect the VMs to be unavailable for no longer than 15-30 minutes. You do not need to do anything at all, your services will be gracefully shutdown prior to the work and powered back up following.

If you have services that may be affected by these works you will receive a support ticket informing you of such.

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