Hong Kong Hypervisor 5 - Essential maintenance

Scheduled on 29/11/2018 11:00:00 Status Finished Estimated finish 29/11/2018 11:30:00

Dear Dediserve users,

Please be aware that at 11.00am (GMT) today we will be performing essential maintenance and upgrades to Hypervisor 5 in our Hong Kong cloud. During which we will need to reboot the system to apply changes, the service should be available within 15 minutes, but we have planned 30 minutes to account for any issues.

If you have received this ticket then you have virtual machines that may be affected by these works. You do not need to do anything, your virtual machines will be gracefully shut down and restarted during the course of the maintenance window.

If you have any questions, please let us know.

Related servers / services

Jakarta - Hypervisor 7 emergency maintenance

Scheduled on 26/11/2018 15:00:00 Status Completed Maintenance Estimated finish 26/11/2018 15:30:00

Dear Dediserve users,

Please be aware that at 3.00pm (GMT) today we will be performing essential maintenance on Hypervisor 7 in our Jakarta cloud to correct a load issue caused by an abusive VM. During which we will need to reboot the system to apply our changes, the service should be available within 15 minutes, but we have planned 30 minutes to account for any issues.

If you have received this ticket then you have virtual machines that may be affected by these works. You do not need to do anything, your virtual machines will be gracefully shut down and restarted during the course of the maintenance window.

If you have any questions, please let us know.

Related servers / services

Tokyo - Hypervisor 1 Essential maintenance

Scheduled on 21/11/2018 10:00:00 Status Scheduled Estimated finish 21/11/2018 12:00:00

Dear Dediserve users,

Please be aware that at 10am Wednesday 21st November we will be performing essential maintenance and upgrades to Hypervisor 1 in our Tokyo cloud. During which we will need to reboot the system to apply changes, the service should be available within 60 minutes, but we have planned 2 hours to account for any issues.

If you have received this ticket then you have virtual machines that may be affected by these works. You do not need to do anything, your virtual machines will be gracefully shut down and restarted during the course of the maintenance window.

If you have any questions, please let us know.

Related servers / services