London 3 - NAS Upgrade

Scheduled on 04/06/2020 14:00:00 Status Scheduled Estimated finish 04/06/2020 17:00:00

Dear London Cloud Users,

Please be aware that at 2pm-4pm GMT Thursday 4th June 2020, we will be performing an extensive upgrade to the block storage array associated with the London cloud. During this period you will be unable to create or backup Virtual Machines (VMs), and NFS storage will be inaccessible. However, the running of VMs themselves will not be affected by this work.

We have made a significant investment in the storage capability of our London cloud, improving upon capacity as well as throughput, uplifting customer-facing connectivity from 1Gbit to 10Gbit. You do not need to take any action. Your files will be safely relocated to the new device and once the work is complete, accessible again through usual means.

Thank you for your patience, and we hope this upgrade will bring improved quality of service to our valued customers.

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London 3 - Control Panel Maintenance

Scheduled on 02/06/2020 15:00:00 Status Finished Estimated finish 02/06/2020 16:00:00

Dear users,

Please be aware that at 3pm GMT 2nd June 2020 we will be performing essential maintenance to the Control Panel of our London 3 cloud. You do not need to do anything and this will not affect the running of Virtual Machines. However, you will be unable to make changes via our web control panel for the duration of the scheduled 1 hour maintenance.Once the work is finalized the Control Panel will be accessible again automatically.

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